Until this experience is turned on, you must follow the instructions and information in the Set up my account for two-step verification section. Note: If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

We've put together this article to describe fixes for the most common problems. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. When two-step verification is on, your account sign-in requires a combination of the following data: Your user name. Your password.

By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.