We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

On the View tab, select View settings in new Outlook. Select Accounts > Automatic Replies . Select the Turn on automatic replies toggle. Select Send replies only during a time period, and then enter start and end times. Under Send automatic replies inside your organization, enter the message to send while you're away.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.

Microsoft Outlook automatically groups items by date. However, you can also group items manually by using standard arrangements or by creating your own custom grouping. While you may be most familiar with the default groups in your Inbox, these groups are also applied to other mail folders.

How to enable automatic forwarding in new Outlook. At the top of the page, select Settings . Select Mail > Forwarding . Toggle the Enable forwarding switch, enter the forwarding email address, and click Save.