If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Download Microsoft Authenticator. Important: Microsoft no longer supports Authenticator versions that are more than one year old. Always keep your device up to date. Android iOS.

How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

GroupMe enables you to participate in groups via SMS. If you are added to a GroupMe group by SMS, you can use these commands in the group: #help - Sends you a text with the basic commands you might have forgotten.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

Hotmail または Outlook.com のパスワードは、Microsoft アカウントのパスワードと同じものです。. サインインできるものの Outlook.com で問題がある場合は、 [サービス状態] を確認します。. 状態が緑色ではない場合は、サービスが正常に動作するようになるまで待っ ...