How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.
Applies To:
Microsoft account dashboard
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Download and install apps - Microsoft Support
Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Set up Office apps and email on a mobile device. Small business help and learning. Learn how to download and install apps you need from your Microsoft 365 business subscription.
Xbox subscription cancellations and refunds | Xbox Support
Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.
Edit your passwords in Microsoft Edge - Microsoft Support
You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website.
How to get and use app passwords - Microsoft Support
Go to the Advanced security options of your Microsoft account dashboard and scroll down to the App passwords section. Create password. Enter this app password where you would enter your normal Microsoft account password in the application.
Get to know Game Bar on Windows | Xbox Support
Get the Xbox app for Windows. Note that as of October 2024, Windows 10 22H2 or newer is required for some features to work properly within the Xbox app and Game Bar. You can check your version of Windows in Settings > System > About > Windows Specifications > Version.
Solve PC problems remotely with Remote Assistance
Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Tip: You can also use Quick Assist to give and receive remote assistance. Before you can use it, you'll need to enable access.
Meet Windows 11: The basics - Microsoft Support
Get to know your way around Windows 11, from where to search to how to stay organized. Watch the video and read tips about new features.
Getting ready for the Windows 11 upgrade - Microsoft Support
Once the Windows 11 upgrade is tested and validated for your specific PC, Windows Update indicates that it's ready for installation. To check if Windows 11 is ready for your device: Right-click the Start menu. Select Settings. In the Windows Settings window that opens, select Update & Security.