If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

Give your PC a Fresh Start. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

The Microsoft .NET Framework 4.8 is a highly compatible, in-place update to the Microsoft .NET Framework 4, 4.5, 4.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1 and 4.7.2. The offline package can be used in situations in which the web installer cannot be used because of lack of Internet connectivity.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

For version 22H2 devices that receive updates directly from Windows Update or Windows Server Updates Services (WSUS), devices automatically get the enablement package by installing the feature update to Windows 11, version 23H2.

See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.