If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

To use Microsoft 365 on your new device, you can activate Microsoft 365 as a 1-month trial of Microsoft 365 Family. You can also buy Microsoft 365 or a non-subscription version of Office, add Microsoft 365 to an existing Microsoft 365 subscription, or enter a product key from a new product key card.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

如果無法登入您的 Outlook.com、Hotmail、Live 或 MSN 電子郵件帳戶，或者您不確定如何登入或登出，請嘗試這些解決方案。.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If your router is a Wi-Fi router, try to connect to Wi-Fi and see if you can get connected. This can do two things—help you get an internet connection and help you narrow down the source of the problem. For more info, see Connect to a Wi-Fi network in Windows. Run network commands.

Hotmail 現在為 Outlook.com. 若要登入 Hotmail，您將需要您的 Microsoft 帳戶使用者名稱和密碼。. 提示: 登入時，如果您下次想要直接移至信箱，請在 [保持登入?] 提示中選取 [是] (不建議用於共用電腦)。. 或者，選取 [不要再顯示這個] 方塊，然後選取 [否]，這樣每次 ...

Pruebe estas soluciones si no puede iniciar sesión en su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN, o si no está seguro de cómo iniciar o cerrar sesión.