You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

This page provides support links for home users and support phone numbers for business users.

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

Learn how to get Microsoft Store updates for your apps and games. Download the latest versions of Microsoft Store apps and games.

If you find that Xbox game and app downloads are slow on your Windows PC, check the Delivery Optimisation setting.

It does this by checking links you click on, or that an app tries to open on your device and comparing them against our constantly updated list of sites known to be dangerous.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Find solutions to common problems or get help from a support agent.

Check the Xbox services, games, and apps for any service outages.

Bing app for iOS You can provide feedback right in the app, or leave a comment in the Apple Store.