A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.

Microsoft正在对永久许可证的激活体验进行现代化改造。 从 2025 年 12 月 3 日起，传统的基于电话的产品激活自动化过程已从电话转移到在线。 客户将改用产品激活门户： 产品激活门户 新的数字工作流提供更安全、更可靠且用户友好的激活体验，并有助于防止欺诈。 虽然该过程已更新，但脱机激活 ...

了解如何查看您的訂單狀態，或追蹤現有 Xbox 服務訂單的運送。

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Learn how to request a replacement for your Xbox controller and check its warranty status.

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

Learn how to register your Xbox product so that you can request and track repairs, check your warranty service, and buy an extended service plan. There’s also info on unregistering and unlinking your device.

什么是安全启动？ 安全启动是统一可扩展固件接口中的一项安全功能， (基于 UEFI) 的固件，可帮助确保只有受信任的软件在设备的启动 (启动) 序列中运行。 它的工作原理是针对存储在设备固件中的一组受信任的数字证书 (（也称为证书颁发机构或 CA) ）验证预启动软件的数字签名。 作为行业标准 ...