How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Get help if you're having problems sending someone a digital Xbox game or subscription as a gift.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn the reasons why a subscription price might change.

Applies to: Windows Server 2019 This security update includes fixes and quality improvements that are part of the following update: November 11, 2025—KB5068791 (OS Build 17763.8027) The following is a summary of the issues that this update addresses when you install this update. The bold text within the brackets indicates the item or area of the change we are documenting. [PowerShell 5.1 ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。