Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.

To install Authenticator on your iOS device. Scan the QR code. or download and install Authenticator from the Apple app store. Get the app

What are passkeys? Passkeys are a replacement for your password. With passkeys, you can sign into your Microsoft personal account, or your work/school account using your face, fingerprint, or PIN.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you.

If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.