If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

On the Wi-Fi quick setting, select Manage Wi-Fi connections . Choose the Wi-Fi network you want, then select Connect. Type the network password, and then select Next. Fix Wi-Fi connection issues in Windows. Learn how to connect to a Wi-fi network in Windows and manage your current network connections.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

Back up by uploading to OneDrive. To bulk delete, move, or manage where you store your game clips or screenshots on your Xbox console, launch the Captures app: Press the Xbox button to open the guide. Go to My games & apps > See all > Apps > Captures. Set your filters to locate the captures you want to back up.

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

You can create a Family Group by adding members to your Family. If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.