If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

为了确保 Xbox Live Gold 订阅服务的定价反映当地市场行情，Xbox Live Gold 订阅卡只能在购买所在的国家或地区兑换，而不能在其他国家或地区兑换。. 如果需要在线购买 Xbox Live Gold 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。. 这包括 ...

获取 全新的 Windows、Mac 和 Linux 版 Skype 的 Skype 套餐 支持，不论身在何处，都能与朋友和家人保持联系。

Check warranty status. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us . For more detailed info, see Check your Microsoft warranty and create service orders or Manage devices used with your Microsoft account.

要访问你的 Xbox 档案和其他 Microsoft 服务，你需要知道用于设置你的 Microsoft 帐户的电子邮件地址和密码。. 重要 Xbox 支持人员不能提供此信息，即使你知道自己的玩家代号。. 如果你知道你的 Microsoft 帐户的电子邮件地址，但需要重置帐户密码，请访问：. 重置或 ...