A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to protect your PC, identity, and data from tech support scams.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn what to do if you get error XBOS3004 when you try to redeem a code you purchased on Xbox One or Xbox.com.

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...

Sign in to the Microsoft account you want to update. Microsoft account Go to Payment & billing and select Payment options. You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save.

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