How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
How to redeem gift cards and codes | Xbox Support
Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
如何兌換禮品卡和代碼 | Xbox Support
瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。
Xbox Support
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Customer service phone numbers - Microsoft Support
This page provides support links for home users and support phone numbers for business users.
Making sure your Xbox digital subscription is valid for your country or ...
You can only redeem a subscription code in the country where it was purchased. Find out more here.
客户服务电话号码 - Microsoft 支持
注意: 请注意,Surface 商业设备的支持案例只能 联机 启动。 对于批量许可支持,请打开Microsoft 365 管理中心,选择“ 帮助 & 支持 ”,并搜索“管理批量许可”或提交 联机支持请求。 请不要忘记包括你的许可证 ID 或协议编号、你的联系人电话号码 & 电子邮件地址,以便我们可以联系你。 如果已有 ...
Subscriptions & billing | Xbox Support
Get more information about managing your Xbox subscriptions, issues with billing, and more.