A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

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Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Are you planning to upgrade to a new PC? This guide will walk you through a functionality that automatically copies your files, settings, and preferences from your previous PC to your new one. Overview When you're setting up your new PC, this experience is designed to transfer your important data from your previous PC to your new one. This means you can start using your new PC with all your ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Driver updates for most hardware devices in Windows are automatically downloaded and installed through Windows Update. Windows Update updates drivers for various hardware including network adapters, printers, scanners, and video cards. Drivers updated through Windows Update are normally recent and up to date. However, drivers can also be updated through Device Manager. Drivers updated through ...

Check the Xbox services, games, and apps for any service outages.