A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find everything you need to manage your Microsoft account, Xbox profile, and more.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

如果厌倦了必须记住或重置密码，请尝试改用符合 FIDO2 的安全密钥登录到 Microsoft 帐户。 什么是安全密钥？ 安全密钥是一种物理设备，可用于替代用户名和密码进行登录。 由于它需要使用指纹或 PIN 解锁，即使某人拥有你的安全密钥，他们也无法在没有你的指纹或 PIN 的情况下登录。 安全密钥可从 ...

钓鱼电子邮件是看似合法的电子邮件，但实际上是试图获取你的个人信息或窃取你的钱财。 一些欺骗性电子邮件似乎是来自安全发件人，但事实上，有一个“欺骗”的源地址来愚弄你。 以下是处理 Outlook.com 中的钓鱼和欺骗欺诈的一些方法。 Exchange Online Protection 中的 欺骗智能 有助于防止钓鱼邮件 ...

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Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

This page provides support links for home users and support phone numbers for business users.