A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

取得關於在 Xbox 和 Microsoft Store 中購買的數位遊戲退款條款及條件的詳細資料。

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

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Check the Xbox services, games, and apps for any service outages.

Learn how you can use the free Microsoft Authenticator app to sign in to all your accounts without using a password.

Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.