If you don't recognize a charge on your account, click here for guidance on how to investigate it.

You can update your billing address online or right from your Xbox One console. Learn how here.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

Use the Currencies data type to calculate exchange rates. Enter the currency pair in a cell using this format: From Currency / To Currency with the ISO currency codes. For example, enter "USD/EUR" to get the exchange rate from one United States Dollar to Euros.

Earn Microsoft Rewards points with Xbox, whether on console or on your devices. Available with your Microsoft account, the free Microsoft Rewards program makes it even easier to earn points for things you already do, like shopping for games and other eligible items in the Microsoft Store, gaming on Xbox, or searching on Bing.

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

SharePoint is a browser-based app that you connect to through your web browser. If your organization has assigned you a license that includes SharePoint, you can sign in.In this article, we discuss the two most common ways to sign into SharePoint:

This means there may have been a problem when your Xbox console tried to install the latest console OS (operating system) update.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.