If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

To set up your Windows Hello fingerprint reader or camera on Windows 11, version 23H2, follow the steps below: Connect your third-party Windows Hello fingerprint reader or camera to your PC, following any manufacturer instructions. Once installation has completed, open Settings > Accounts > Sign-in options. Scroll to Additional settings and look for the toggle: " Sign in with an external ...

Known Issues While known issues may have been listed in previous XBOX Insider Release Notes, they are not being ignored! However, it may take XBOX engineers more time to find a solution. Learn more about the known issues below. My Games and Apps

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

To stream from a live streaming provider on Xbox Series X|S and Xbox One, download the app for the provider you want to use. Press the Xbox button to open the guide and select Store > Apps. Find and select the app, and then select Install.

Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page. Learn how you can use the Microsoft Authenticator app or authenticate using Outlook for Android.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.