You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Certificate authority (CA) A certificate authority is an entity similar to a notary public. It issues digital certificates, signs certificates to verify their validity and tracks which certificates have been revoked or have expired. Top of Page Digital signature assurances The following terms and definitions show what assurances are provided by digital signatures. Authenticity The signer is ...

Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts. Why is SMS no longer a method of authentication and account recovery for a personal Microsoft account? Microsoft believes that the future of authentication is passwordless, secure, and user-friendly. SMS-based ...

If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund. For Play Store purchases, go to Learn about Google Play refund policies.

An authenticator app like Microsoft Authenticator that can provide easier verification, and also allows you to sign in even if the verification device is offline.

You’ll see the Snipping Tool app and a list of actions you can take. Select Pin to taskbar. First, identify the menu or other components you want to capture. In Snipping Tool, select Delay and then select, for example, 5 seconds. Select the desired Snipping Mode, then select New to start the 5-second countdown.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

On supported devices, you can reorder apps by dragging and dropping them, or you can rearrange them in the Edit list. Go to the My Apps portal and sign in using your work or school account.