Protect yourself from phishing - Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
Xbox Support
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How to investigate a billing charge from Microsoft
You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.
Applies To:
Microsoft account dashboard
Subscriptions & billing | Xbox Support
Get more information about managing your Xbox subscriptions, issues with billing, and more.
Protect yourself from tech support scams - Microsoft Support
How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...
Xbox payment error messages and codes | Xbox Support
Get an error message or error code when making a purchase on Xbox? Find out what they mean.
Avoid and report Microsoft technical support scams
Provides information for avoiding and reporting Microsoft technical support scams.
How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Xbox Status | Xbox Support
Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network
How to get and use app passwords - Microsoft Support
Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.