Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

To turn on Windows Hello. Go to Start > Settings > Accounts > Sign-in options. Select the Windows Hello method that you want to set up, Select Set up. If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Windows Hello does require a compatible camera or fingerprint reader.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

Open Rewards dashboard. Find out if Microsoft Rewards is available in your region or language. Note: Buying items from the Microsoft Store on Xbox or searching on Bing.com may not earn points in all countries/regions.

Experience Microsoft Copilot on windows devices using the Copilot app! The Copilot app helps you get answers and inspiration from across the web, supports creativity and collaboration, and helps you focus on the task at hand.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.