How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version. If you don't have PC Health Check installed, you can install it by going to https://aka.ms ...
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To:
Microsoft account dashboard
透過 Microsoft Rewards 獲得點數 | Xbox Support
將 Microsoft Rewards 應用程式下載到您的 Xbox 主機，即可在遊戲或購物的同時，追蹤並賺取點：. 請按 [Xbox] 按鈕 以開啟快顯功能表，然後前往 [Microsoft Store]。. 選取 [搜尋]，然後在搜尋方塊中輸入 Microsoft Rewards。. 從結果中選擇 Microsoft Rewards 應用程式，然後將它 ...
使用 Microsoft Rewards 赢得积分 | Xbox Support
通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...
How to prevent and remove viruses and other malware
Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key. When you are prompted, use the arrow keys to highlight Safe Mode with Networking, and then press Enter. Tip: Safe Mode starts Windows with only the minimum number of drivers and services necessary for operation.
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.