Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox account.

Find the payment method you want to update, and then select View or edit card. Enter your updated info, and then select Save.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

登录到要更新的 Microsoft 帐户。 Microsoft 帐户 转到“付款和账单”，并选择“支付选项”。可以在此处添加或编辑付款方式。 在“付款方式”下面，可以“添加新的付款方式”、“查看或编辑信用卡”，或“删除信用卡”。 输入更新的信息，然后选择“保存”。

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

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You can update your billing address online or right from your Xbox One console. Learn how here.

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Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.