Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

I found a charge in my purchase history or someone else’s history, but I didn’t authorize the purchase

Learn how to find and redeem Digital Direct offers on your Xbox console or Windows PC.

“This one isn’t working. Contact your bank for more info”

For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

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在 Xbox 上进行购买时收到错误消息或错误代码？ 了解它们的含义。

In certain countries and regions, mobile operator billing can be used as a payment option to buy subscriptions like Game Pass and content such as games, apps, music, HD movies, and TV shows on your Xbox console and Xbox.com.

详细了解 Xbox 数字代码和礼品卡，以及如何解决兑换内容的问题。