“This one isn’t working. Contact your bank for more info”

Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

在 Xbox 上进行购买时收到错误消息或错误代码？ 了解它们的含义。

Contact Us - Microsoft Support - support.microsoft.com

Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Note: The Wireless Display app is available on devices running Windows 11, version 22H2 and later.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?

Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.