Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn what error 0x87af000D means when trying to install or uninstall a game on your Xbox console.

Learn how to install, reinstall, or activate Microsoft 365 or Office 2024 on a PC or Mac.

Some Xbox subscriptions can be extended. Find out more about what the limitations are in your country or region.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find help for buying a subscription to Microsoft Casual Games Premium Edition in your country.