A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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How tech support scams work Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They'll probably ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

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Learn how to share Microsoft 365 Family or Microsoft 365 Premium subscription benefits with up to five people. Manage invitations, devices, and people you've shared Office with.

Get Xbox support for Game Pass, billing, and more. Join the community for advice and customer service.

To be able to send bulk email via mail merge, you must already have installed a MAPI-compatible email program such as Outlook or Gmail. The following process assumes that you already have the message you intend to send already created to open in Microsoft Word.