If your passkey for a work account was created using a camera or authenticator app in your Personal profile, you will need to recreate a passkey in your Work profile.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

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Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

Xbox 更換元件讓您可以自行對超出保固期的 Xbox 控制器進行維修。 這些元件包含可從 Microsoft Store 和/或授權服務提供者直接購買的精選更換元件，並且需要工具和中度技術技能才能使用。

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Find troubleshooting tips for digital games on Xbox, including solutions for common issues and how to resolve them effectively.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

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