If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Open and run DxDiag.exe. Windows 10. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

Virus & threat protection in Windows Security helps you scan for threats on your device. You can also run different types of scans, see the results of your previous virus and threat scans, and get the latest protection offered by Microsoft Defender Antivirus. Under Current threats you can: