You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

This will delete all data from the USB drive. To create a new primary partition on the USB drive, enter create part pri, and press Enter. To select the partition that you just created, enter select part 1, and press Enter. To format the partition, enter format fs=fat32 quick, and press Enter.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Add an app to run automatically at startup in Windows 10. Select the Start button and scroll to find the app you want to run at startup. Right-click the app, select More, and then select Open file location. This opens the location where the shortcut to the app is saved.

To use your microphone with apps on Windows 10, you'll need to turn on some permissions in Microphone settings. Then, you'll need to check your app permissions if you want to use your microphone with apps. Here's how: Select Start > Settings > Privacy > Microphone .

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.

你可以选择登录 Windows 设备时将启动的应用。 应用可能会显示在任务栏或其他位置，或者应用可能会在后台启动。 可以看到每个应用会对你的启动体验产生多大的影响。 无影响：启动应用处于禁用状态。

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.