Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

To get started, open the Copilot app from the Start menu or use the Copilot icon if present on your Windows taskbar. If your device keyboard includes a dedicated Copilot key, you can also use it to launch Copilot.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices. Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.

To capture game footage, make sure the Record in the background while I’m playing a game checkbox is selected in Game Bar settings (or turn it on in Windows Settings > Gaming > Captures). For some PC games, Game Bar won’t appear in full screen mode.

For Windows 8.1, see Create a USB recovery drive. To download Windows 11 installation media, see Recovery options in Windows. Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.

Installing Windows 11 on devices that don't meet minimum system requirements. If you changed your hardware in order to upgrade to Windows 11 and the system is not recognizing the change in a timely manner, this article explains how to initiate the assessment manually.