Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

To get started, open the Copilot app from the Start menu or use the Copilot icon if present on your Windows taskbar. If your device keyboard includes a dedicated Copilot key, you can also use it to launch Copilot.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Add an app to run automatically at startup in Windows 10. Windows 10. Select the Start button and scroll to find the app you want to run at startup. Right-click the app, select More, and then select Open file location. This opens the location where the shortcut to the app is saved.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Send feedback to Microsoft with the Feedback Hub app. Windows 11 Windows 10. The Feedback Hub app lets you tell Microsoft about any problems you run into while using Windows 11 or Windows 10. You can also send suggestions to help us improve your Windows experience. Sending a suggestion or reporting a problem can be as easy as finding feedback ...

If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.

Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices. Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.