Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

How to determine what is causing the problem after you do a clean boot. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer.

若要将其关闭，请将设置切换为“关闭”。 关闭 Microsoft Defender 防火墙可能会使设备（以及网络，如果有）更容易受到未经授权的访问。