If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password . If you know your username and password but they have stopped working, read My username and password have stopped working. 1.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

When you subscribe to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

Earn points toward rewards by doing the stuff you do every day. It’s easy and it’s free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you’ve signed up, sign in to your Microsoft account to see your current points.

If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled. You can also cancel uploads and downloads on mobile devices. See Stop syncing some files below for details.