This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law). This article provides detailed information about the breach, the data exposed, and recommended actions to help you stay safe.

If you've received a message that's encrypted, learn how to View and reply to encrypted messages in Outlook. Encrypt a message with Microsoft 365 Message Encryption. New Outlook supports Microsoft 365 Message Encryption as long as your email server has an Office 365 Enterprise E3 license.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Learn how to improve Windows PC performance if your device is running slowly.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

A digital signature attached to an email message offers another layer of security by providing assurance to the recipient that you—not an imposter—signed the contents of the email message. Your digital signature, which includes your certificate and public key, originates from your digital ID.

Xbox Cloud Gaming (Beta) is currently supported in select countries and regions with a subscription to Xbox Game Pass Ultimate. For a list of countries or regions that support cloud gaming, go to the “Xbox Cloud Gaming (Beta)” section under Products/Services in: Xbox Supported Countries/Regions.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.