To capture someone's attention in an email or meeting invite, type the @ symbol followed by their name within the message or invite. Doing so will highlight their name and prompt Outlook to add them to the To line, ensuring they notice, and add the @ symbol next to their message in the Inbox.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

To get someone's attention in a channel conversation or a chat, @mention them. Just type @ before their name and then select them from the menu that appears. When an @mention recipient receives a notification, selecting it takes them directly to the point in the conversation where they were mentioned.

Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.

Add a shared mailbox to Outlook mobile. Open a shared Mail, Calendar or People folder in Outlook for Mac. Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Applies To. You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder.

You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

Message recall is available after you select Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. Messages sent to or from a Hotmail, Gmail, or live.com account can't be recalled.

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