Learn how to protect your PC, identity, and data from tech support scams.

Avoid and report Microsoft technical support scams Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal ...

Note To change your default billing address, you may need to add a new address and then set it as your new default address.

了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。

Learn how to redeem Xbox prepaid codes for games, subscriptions, and digital content, and enjoy endless surprises with your Xbox account.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

備註 我們已經調整了營運方式，以確保客戶和員工的健康和安全 - 這將導致部分申請維修或更換 Xbox 和 Microsoft 配件的服務訂單有所延遲。

This page provides support links for home users and support phone numbers for business users.

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Find out how to submit a request for a refund for a purchase of digital Xbox content.