Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find out how to install Windows 11 on your device, whether you need to use Windows Update, Cloud download, or Local reinstall. Get tips and troubleshooting help from Microsoft Support.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings. Some account language settings are roamed across the Microsoft experience.

Surface models that can be upgraded to Windows 11. These devices came with Windows 10 installed but are also compatible with Windows 11. Newer Surface devices are compatible with Windows 11 and come with it already installed. Surface Book 2 (on 8th Gen Intel® Core™ i5-8350U or i7-8650U processor only)

The Link to Windows app is preinstalled on select Samsung, HONOR, Surface Duo, and OPPO devices that are running Android 9.0 or later. On such devices, you can find the Link to Windows app under the Quick Settings menu by swiping down from the top of your screen.