Learn about Xbox subscription extension limits and managing your subscriptions effectively.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

了解如何排查兑换 Xbox 数字代码和礼品卡时遇到的问题。

To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard.

升级到包含你已拥有的订阅权益的 Game Pass 计划时，我们将转换剩余的预付费时间，并按当前转换比率将其应用于新计划。 请参阅下面的 Game Pass Ultimate 和 Game Pass Premium 升级详细信息。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Banks in the countries and regions of the European Economic Area are required to verify the identity of the person making an online purchase before the payment can be processed. This verification requires multi-factor authentication to help ensure your online purchases are secure and protected.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.