A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn what you can do if you're not receiving account aign-in verification codes.

Junk email can strain networks, clog email servers, and fill mailboxes with unwanted messages and images. The server that hosts your mailbox will filter out most junk email, but not always all of it. The light version of Outlook Web App helps you control unwanted and unsolicited messages by letting you manage and create lists of trusted and untrusted email addresses and domains.

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.