A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Registering a device gives your phone access to your organization's services but doesn't allow your organization access to your phone. If you're an administrator, you can find more information in Configure and enable users for SMS-based authentication. If your organization hasn't made SMS sign-in available, you won't see an option for it when registering a phone with your account. When you ...

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Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Notes: If you don't see the security key option, it's possible that your organization doesn't allow you to use this option for verification. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. Before you can register a security key, you must have at least one additional security verification method registered.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

Learn what to do about error code c00d11e2, c00d129b, c00d1334, c00d1338, c00d1374, c101000b or 80190190 and the Zune service or software.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.