Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

Learn how to protect your PC, identity, and data from tech support scams.

了解如何新增安全性資訊以保護您的 Microsoft 帳戶。

An authenticator app like Microsoft Authenticator that can provide easier verification, and also allows you to sign in even if the verification device is offline.

If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help? Contact Support For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.

Error 0x800704c6 occurs when you try to install or update a game or app on Xbox Error 0x80073D23 occurs when installing an Xbox or PC Game Pass game on a Windows device

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.