There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Starting in 2024, many new devices are preinstalled with new Outlook for Windows and the classic Outlook app isn't included.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.

Known Issues While known issues may have been listed in previous XBOX Insider Release Notes, they are not being ignored! However, it may take XBOX engineers more time to find a solution. Learn more about the known issues below. My Games and Apps

If you see an "incorrect password" error on an app or device after you turn on two-step verification, but you're sure your password was correct, that means you'll need an app password for that app or device. App passwords are only available if you use two-step verification.

深入了解 Xbox 網路上可能發生與帳戶相關的違規。

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.