Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Alpha Ring (2606.260520-2200) Hey XBOX Insiders! We are releasing a new XBOX Update Preview to the Alpha ring today. Continue reading below to learn all about what's included with this update.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

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This out-of-band update for Windows 11, version 25H2 and 24H2 (KB5086672) is cumulative and includes updates from previous security and non-security releases. This update includes the improvements and features that were introduced in the March 26, 2026 non-security preview update (KB5079391), along with a fix for an installation issue that affected some devices attempting to install that ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to install Office 2021, 2019, or 2016 on your PC or Mac.

Check the Xbox services, games, and apps for any service outages.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

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