Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

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Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

学习在 Xbox 上在线兑换充值码后，如何安装游戏和可下载的游戏内容。

Learn how to protect your PC, identity, and data from tech support scams.