Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

Did this resolve the issue? Get more information about managing your Xbox subscriptions, issues with billing, and more.

Go to Subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account. Note: If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund.

If you already had a Microsoft 365 subscription and did not purchase it from the iOS app, you can manage it at: https://account.microsoft.com/services. If you purchased a Microsoft 365 Personal subscription from the iOS app, go to Settings > [your name] > Subscriptions.

Provides information for avoiding and reporting Microsoft technical support scams.

If you're updating your child's subscription, make sure you sign in with their account, not yours. Find the subscription in the list, select Manage, and then select Change how you pay.

Once you've enabled 2 -step verification for your iCloud account, you have to generate an app-specific password to add your account to the Outlook app. Select Password and Security. Click Generate an App-Specific Password (a new app password is generated). Open the Outlook app and enter the new app password when adding your account.

Now open any Office app and sign in to activate with the email account associated with your Microsoft 365 for Mac license. If you're troubleshooting an issue, you may need to reinstall Office before signing in. After you've successfully activated, restart your computer and then you're good to go!

If you see the message when signing in, choose one of these methods to add another way to sign in. In the window that pops up when signing-in, select Next and follow the prompts to add another way to verify it's you. On your computer, go to the Security info page of your MySign-ins dashboard.

Learn how to switch to a different Microsoft 365 subscription. You have some subscription Shares remaining. Your subscription can be shared with up to five others. The person you have shared with has accepted the invitation to join your Microsoft family group.