If you see error 0x82d4000b, check the Xbox service status. Find more solutions here.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

了解如何恢复遭到黑客攻击或受到威胁的帐户、接下来应执行的操作以及如何防止帐户在将来再受到威胁。

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Xbox Support ... Xbox Support

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瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

備註 我們已經調整了營運方式，以確保客戶和員工的健康和安全 - 這將導致部分申請維修或更換 Xbox 和 Microsoft 配件的服務訂單有所延遲。