Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

This page provides support links for home users and support phone numbers for business users.

If you tried to sign in with your Microsoft account and you received a message that said: "Your security info change is still pending" or "You can't access this site right now" It's because all the security info (such as alternate contact methods) that you previously added to your account was removed and replaced with new info. You need to wait 30-days for the changes to take effect.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...