Provides information for avoiding and reporting Microsoft technical support scams.

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In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order.

If you have problems sending a digital game or subscription to someone as a gift—for example, it won’t send, the person never got it, or they can’t use the code to redeem it—get help here.

Learn what to do if you find charges you don't recognize from Microsoft.

Learn how to redeem a Microsoft/Xbox gift card or other code on your mobile device, Windows device, or Xbox console.

Using remote access, these experienced scammers can misrepresent normal system messages as signs of problems. Scammers might also initiate contact by displaying fake error messages on websites you visit, displaying support numbers and enticing you to call.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Find out how to report a player on Xbox who has behaved in an inappropriate way or posted inappropriate content.

For iOS, you'll first need to install TestFlight on your iOS device. You can find it here or in the App Store. Once TestFlight is installed, you can join from your device. You'll then be able to download and install our beta app via TestFlight.